modagrove Terms of Service

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Welcome to modagrove. These Terms of Service ("Terms") set out the rules that apply when you visit or use the modagrove website, mobile platform, product offerings, and customer support services. By browsing our platform or completing a purchase, you confirm that you accept and will comply with these Terms.

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1. Acceptance of Terms

When you access or use any service offered by modagrove, you confirm that you have reviewed and understood these Terms, and that you consent to be legally bound by them together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you may not access or use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: You must be 18 years of age or older, or have reached the age of legal majority where you live, before placing an order on this website.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. You must not:
  • Participate in fraudulent activity or submit false orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without our permission;
  • Try to breach site security, data infrastructure, or other users' accounts;
  • Resell modagrove products for commercial profit without our express written authorization.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical errors or stock discrepancies may occasionally arise.
• Price & Order Corrections: If an obvious pricing or typographical error appears, modagrove may correct the mistake and amend or cancel any affected orders before dispatch, returning the full amount charged to you.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with severe allergies should review the product packaging labels carefully.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are encrypted using SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. The full payment amount must be received before your order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact support@modagrove.click within 1 hour of placing it. Once an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on modagrove's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to modagrove and is safeguarded by international copyright, trademark, and intellectual property laws. Reproducing or distributing this content without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent that applicable law allows, modagrove will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our maximum aggregate liability will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase should first be submitted to modagrove's support team for informal resolution.

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9. Changes to These Terms

modagrove may update or modify these Terms at any time. When changes are material, we will communicate them by posting the revised terms on our website. Your continued use of our website or services after any update constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: modagrove
• Customer Support Email: support@modagrove.click
• Customer Support Phone: 14792280058
• Physical Business Address: 409 Grand Ct, Siloam Springs, AR 72761, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST